Y Bont Faen Dental Surgery was established in 2018. It’s had a few changes of hands over fifteen years but has been proudly owned and managed by husband-and-wife team Nathan and Lara Welch since March 2021. We caught up with Nathan to find out more.
What is your role now?
I’m now the Practice Principal along with my wife Lara. We are still seeing patients but also running the business together as well.
What does Y Bont Faen offer its clients?
We offer routine family dentistry, cosmetic dentistry, teeth straightening, composite bonding, teeth whitening, facial aesthetics and Implants. We cover most aspects of dentistry.
What does Y Bont Faen specialise in?
We have different dentists covering different aspects of dentistry. Myself, Lara and Jess all provide Invisalign treatment to straighten teeth. Patrick offers implant treatments and Jess provides facial aesthetics. Our backbone is still routine family dentistry, wanting to make sure our patients are healthy first and foremost.
Do you offer NHS appointments?
Yes, we have a small NHS contract which is currently full, but we are always willing to increase this should the funding become available. We are proud to provide NHS dentistry.
How did you manage during lockdown and how are things now?
Lockdown was interesting for dentistry. We had three months where we were not allowed to do much treatment and were mostly giving phone advice for patients which is not what dentistry is about, it was very frustrating to not be able to properly help our patients. Once they had worked out the risks and personal protective equipment required, we were back at work and helping people again. At first just seeing emergencies, and the backlog of problems that had occurred while we were off, but then as space at the practice allowed, we were able to begin routine work again.
Getting back to routine examinations was really important to us as we are aware of their significance and the problems that can occur if things go undetected.
We are proud to have seen all our patients for their routine examinations as I know a lot of practices are still struggling.
What position does your wife hold at the practice?
Lara is joint practice principal. Carrying out a lot of the day-to-day admin and helping with the running the business. We work well as a team as both have different skill sets and enjoy different aspects of dentistry.
What does Y Bont Faen mean to you and Lara?
It’s an exciting opportunity to grow and build the practice with our ethos of putting patients’ interests first. We work hard every day to collaborate with our patients to support them and their family’s oral health and wellbeing with care, compassion, and respect.
What do you think makes Y Bont Faen Dental special?
We believe that our philosophy of going above and beyond for our patients comes through in the way they feel cared for and respected. We also have a fantastic team that always helps put patients at ease and makes their experiences more enjoyable. This is so important in an environment that often is considered intimidating. The atmosphere in the practice is always a great one and I think this makes us special.
Y Bont Faen Dental Surgery
64c Eastgate, Cowbridge CF71 7AB
Follow on Facebook, Twitter and Instagram at @ybontfaendental
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